Security software may occasionally block TecDoc from reading its configuration or data files:
Check that all directory paths mapping to the data directory are accurate.
Syntax errors or missing lines in files like config.ini , settings.ini , or web .env files. tecdoc loading data failed check the configuration file
Tecdoc does not usually create the database structure for you; you must run a "Setup" or "Schema" SQL script before running the data import.
This public link is valid for 7 days and shares a thread, including any personal information you added. This link or copies made by others cannot be deleted. If you share with third parties, their policies apply. Can’t copy the link right now. Try again later. Security software may occasionally block TecDoc from reading
Check the file size of your primary data directory. If it shows 0 KB or significantly less data than expected, the installation is corrupted.
Windows or Linux security updates can sometimes alter folder permissions, blocking TecDoc from reading its own setup data. Right-click the main TecDoc folder and select Properties . Go to the Security tab. This public link is valid for 7 days
If you use a shared network installation, always run the configuration tool on the server after any Windows or antivirus update.
Are you using a of the TecDoc catalog or integrating it into an e-commerce website via API?
Always create a copy of your working configuration file (e.g., config.ini.bak ) before running any software or data updates.