However, based on standard Samsung customer service procedures for Ireland, here is the relevant information regarding IMEI and product returns: IMEI Location:

Upon arrival, postal workers place all mail for PO Box 12987 into a designated bin. Samsung’s logistics partner collects these bins daily. They open each package and scan the IMEI or return barcode.

If you need to check the status of your device or take action to protect it, I can help you with the next steps. Let me know: Are you trying to ?

The phrase is a standard regulatory label, not an indicator of a counterfeit product. It signifies that Samsung has established the necessary legal presence in the European Union to sell its products. Your IMEI number, when paired with that address, is a unique identifier for your device.

: This is the designated address for reaching Samsung regarding product safety issues or regulatory inquiries within the EU.

For repair requests, returns, or warranty issues in Ireland, it is recommended to use the official Samsung Ireland Support Page

Mystery Solved: What is "PO Box 12987 Dublin IE" on Your Samsung Phone?

If you have recently initiated a Samsung warranty claim, a trade-in, or a repair request, you may have encountered a puzzling piece of text in your shipping instructions: followed by a request to include your IMEI number . At first glance, this combination of a postal box in Ireland and a unique device identifier seems technical and obscure.