Write the new credentials down and store them in a secure physical location, like a safe or a password manager. If you need help with a specific step, please let me know: What exact model number is printed on the bottom sticker?

Need specific assistance with your Euronet model? Visit the official support portal at eur.nationalnet.com or consult a local security equipment distributor for model-specific guidance. 【6†L1-L4】

Input the date exactly as it appears on your monitor (e.g., 2024-05-04).

Check the system settings for firmware upgrades. Updating the firmware fixes security vulnerabilities and optimizes the password recovery wizard interface for future use.

The app will verify your serial number and instantly send a temporary 6-digit verification security code to your registered account email or telephone number.

No. A standard password reset using the methods described above does not erase recorded footage. Only a factory reset that reformats the hard drive will delete recordings.

Go to the DVR local login screen. Type admin as the username, enter the generated temporary super password, and click OK. If successful, the system will bypass security and force you to create a new personalized password. 3. Perform a Hard Hardware Reset (Mainboard Method)